Chandigarh, 14 October
The Punjab Police has taken significant steps to improve its response to cybercrime with the launch of an enhanced call center for their Cyber Helpline 1930 and the introduction of the Cyber Mittar Chatbot.
Improved Helpline for Faster Action:
- Director General of Police (DGP) Gaurav Yadav inaugurated the upgraded 1930 call center.
- He personally made a trial call to ensure its effectiveness.
- This helpline allows victims of cyber financial frauds to immediately freeze their money in the accused’s accounts.
- Since its launch in September 2021, over 26,625 complaints have been filed.
- The Cybercrime Cell has successfully frozen/lien marked funds in 17% of reported cases, totaling Rs 57 crore.
see this link also…..Punjab Police Cracks Rajasthan Murder Case
Cyber Mittar Chatbot: 24/7 Support for Cybercrime Queries
- Launched alongside the enhanced helpline, this chatbot provides instant information on cybercrime prevention and reporting.
- Accessible through the Punjab Police Cybercrime Division website: https://cybercrime.punjabpolice.gov.in
- Available 24/7, eliminating time constraints associated with police stations.
- Offers a safe and confidential space for reporting and seeking help.
- Supports multiple languages, including Punjabi, to overcome language barriers.
- Integration with WhatsApp expected within 15 days for wider reach.
Overall Impact:
These advancements are expected to empower citizens in the digital world by:
- Simplifying cybercrime reporting.
- Enabling faster resolution of financial frauds.
- Providing increased access to information and support.
Additional Information:
- The Punjab government established 28 new Cyber Police Stations in March 2024.
- These stations have already registered and investigated 205 cybercrime-related FIRs.
The Punjab Police’s commitment to combating cybercrime demonstrates their proactive approach to protecting citizens in an increasingly digital world.
