CM Mann and Kejriwal: A New Era for RTO Services in Punjab via 1076 Helpline
-Punjab Becomes India’s First State with Fully Faceless RTO Services
“Freedom from Corruption, Middlemen & Inconvenience” – Kejriwal “This is a Digital Revolution for the Common Man” “We’re Locking Corruption, Not Opening New Offices” – CM Mann
Ludhiana, October 29
In a historic citizen-centric move, Punjab Chief Minister Bhagwant Mann, along with AAP National Convener Arvind Kejriwal, launched India’s first fully faceless RTO services today — symbolically locking the RTO office door to mark the end of an era of corruption, harassment, and middlemen.
“Instead of cutting ribbons to harass people, we are now locking government offices to deliver services at their doorsteps.” — CM Bhagwant Singh Mann
56 RTO Services Now 100% Faceless
Citizens can now avail all major RTO services — including driving licenses, vehicle registration (RC), renewals, transfers, permits, and international driving permits — without stepping into an RTO office.
How to Access:
- Call 1076 (Helpline) from home
- Visit Seva Kendras across Punjab (trained staff available)
- No cyber café, no agent, no multiple visits
Arvind Kejriwal: “A Global First in Governance”
Speaking to the media, Kejriwal said:
“After independence, people became slaves to corrupt babus. Today, Punjab has broken those chains. With one call to 1076, you get your DL, RC — everything. This is freedom from corruption, inconvenience, and touts — and it’s happening for the first time in the world.”
watch…..Punjab’s ₹260 Crore Investment: A Game Changer for Jobs
He called it a “Digital Revolution in Transport Governance”, benefiting:
- Rural residents
- Senior citizens
- Persons with disabilities
- Working professionals
“No more wasting time, money, or energy. Services will come to you.”
CM Mann: “We’ve Locked Inconvenience & Corruption”
CM Mann emphasized:
“This aligns with our zero-tolerance policy on corruption. Just like we closed 19 toll plazas to stop loot, today we close RTO offices to stop harassment.”
He assured:
- No employee will be removed — all will be redeployed to other departments as per eligibility.
- Help desks at RTOs for first 15 days to guide citizens on the new system.
- RTOs will now focus on core functions like road safety, enforcement, and policy.
By the Numbers (FY 2024–25)
| Category | Applications Processed |
|---|---|
| Total RTO Applications | 29,23,390 |
| Vehicle Registration (RC) | 19,63,209 |
| Driving License Services | 9,60,181 |
“Such volume demanded a modern, citizen-first system,” said CM Mann.
Punjab: Pioneer in Faceless Governance
With this launch, Punjab becomes the first state in India to:
- Close public access to RTO offices
- Deliver 56 transport services digitally & through Seva Kendras
- Offer doorstep facilitation via 1076
Present on the Occasion:
- Cabinet Minister Laljit Singh Bhullar
- Senior AAP Leader Manish Sisodia
- Senior government officials and party leaders
A New Era of Transparent, Hassle-Free Governance Begins in Punjab Dial 1076 | Visit Seva Kendra | Get Service at Home
No RTO. No Agent. No Tension.
